Could AI chatbots undo the harms of social media? | FT

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Could AI chatbots undo the harms of social media? | FT From the Arab Spring uprisings to the ongoing electoral gains of the radical right and left to the rise of anti-science sentiment, the past 15 years have been characterised by waves of populism, polarisation and an erosion of trust in experts, expertise and the establishment. Many factors contribute to these trends, but, as I have previously argued, a key one is the dramatic change in our information environment brought about by the rise of social media, the FT's John Burn-Murdoch explains. ► Enjoying FT content? Get a daily slice of the very best FT journalism with FT Edit. Free for 30 days then just £4.99 a month See if you get the FT for free as a student ( or start a £1 trial: ► Check out our Community tab for more stories: ► Listen to our podcasts: ► Follow us on Instagram: ► Follow us on Instagram:
  2026/04/10      youtube
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