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A new J.D. Power survey found customer satisfaction with homeowners insurance claims to be falling, characterized by slow response and repair times, rising premiums, and increasing frequency of devastating weather events.
J.D. Power Director of Insurance Intelligence Mark Garrett discusses the trends occurring within the insurance industry as claims become a significant "pain point" for customers.
To watch more expert insights and analysis on the latest market action, check out more Wealth here:
#youtube #homeowners #customer
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