Autonomous agents are emerging as the newest frontier in artificial intelligence, with tech giants Microsoft (MSFT) and Salesforce (CRM) leading the charge with their latest releases. Yahoo Finance Reporter Akiko Fujita breaks down the key distinctions between these advanced autonomous agents and traditional chatbots, explaining their enhanced capabilities, complex decision-making abilities, and broader applications across industries. In an interview with Fujita, Salesforce CEO Clara Shih emphasizes the transformative nature of this technology, describing it as "a completely next level of automation."
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